Privacy Policy

What Information We Collect

When you sign up for glameraeonix's cost management tools, we need certain information to provide our services effectively. Here's what we gather and why:

• Basic account details: your name, email address, and contact number for account management and support
• Financial data you choose to connect: transaction histories, spending patterns, and budget information to help you track costs
• Usage information: how you interact with our platform, which features you use most, and where you might need assistance
• Device and browser data: IP addresses, device types, and browser specifications for security and compatibility
• Communication records: correspondence with our support team or feedback you provide

We only collect what's necessary. If you're just browsing our website without creating an account, we gather minimal anonymous data through standard web analytics.

How We Use Your Information

Your data serves specific purposes tied to making glameraeonix work better for you. We don't sell your information to third parties, and we're selective about how we use it.

Most of your data goes directly toward providing the cost management features you signed up for – analysing your spending patterns, generating budget reports, and sending alerts when you're approaching spending limits.

We look at aggregated, anonymized usage patterns to identify which features work well and which need refinement. This helps us build tools that actually meet your needs rather than what we think you might want.

We'll email you about account activity, security updates, and occasional feature announcements. You can adjust these preferences in your account settings – though we'll still need to send critical security notifications.

Data Protection and Security

Financial information requires serious protection. We've implemented multiple security layers, though no system can be 100% impenetrable – and anyone claiming otherwise isn't being honest.

• Bank-level encryption for data transmission and storage
• Regular security audits and penetration testing by independent firms
• Strict access controls limiting which team members can view sensitive data
• Automated monitoring systems that flag suspicious activity
• Secure backup protocols with encrypted storage in multiple locations

Our UK-based servers comply with relevant data protection regulations. We maintain detailed logs of data access for accountability, and our technical team receives regular security training.

Your Rights Under UK Law

UK data protection legislation gives you substantial control over your personal information. These aren't just theoretical rights – we've built practical processes for exercising them.

Request a complete copy of the personal information we hold about you. We'll provide this in a readable format within 30 days at no charge for the first request.

If information we hold is inaccurate or incomplete, you can request corrections. For most account details, you can make changes directly in your dashboard.

Request that we delete your personal information, though we may need to retain certain records for legal compliance. We'll explain what we can and cannot delete based on regulatory requirements.

In certain situations, you can ask us to limit how we process your data while disputes are resolved or concerns addressed.

Get your data in a structured, machine-readable format that you can transfer to another service if you choose to switch platforms.

To exercise these rights, contact our data protection team at info@glameraeonix.com with your request. We'll verify your identity and respond within the legally required timeframe.

Third-Party Services and Sharing

Running a financial platform requires working with carefully selected partners. We're selective about who we share data with and maintain strict contractual agreements.

• Payment processors for handling subscription transactions securely
• Cloud infrastructure providers who host our encrypted data storage
• Analytics services that help us understand platform usage through anonymized data
• Customer support tools that allow our team to assist you effectively

These partners only receive the minimum data necessary to perform their specific functions. They're contractually bound to protect your information and prohibited from using it for their own purposes.

Cookies and Tracking Technologies

Like most websites, we use cookies – small text files stored on your device. Some are essential for the platform to function, while others help us improve your experience.

Essential cookies handle things like keeping you logged in and remembering your preferences. Analytics cookies help us understand which features get used and where people encounter difficulties. You can control non-essential cookies through your browser settings, though disabling them may limit some functionality.

We don't use advertising cookies or track you across other websites. Our cookies serve glameraeonix's functionality and improvement, nothing more.

Data Retention Periods

We don't keep your information indefinitely. Different types of data have different retention schedules based on legal requirements and practical needs.

• Active account data: retained while your account remains open
• Financial transaction records: kept for seven years after account closure for tax and regulatory compliance
• Support communications: maintained for three years to track issue resolution
• Marketing preferences: stored until you request removal or close your account
• Anonymous usage analytics: retained for two years in aggregated form

When retention periods expire, we securely delete data through multi-pass erasure protocols. Backups get purged on rolling schedules as they age out of our retention windows.

International Data Transfers

Your data primarily stays within the United Kingdom on our UK-based servers. Occasionally, our cloud infrastructure or support services may involve transfers to countries with different data protection standards.

When transfers outside the UK occur, we use approved safeguards like standard contractual clauses and ensure recipient countries provide adequate protection. We'll always prioritize keeping your financial data within jurisdictions with strong privacy regulations.

Children's Privacy

glameraeonix's services aren't designed for users under 18. We don't knowingly collect information from minors. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.

Parents or guardians who believe we may have information about a minor should contact us immediately at info@glameraeonix.com.

Changes to This Policy

We review and update this privacy policy periodically as our services evolve or regulations change. When we make significant changes, we'll notify you via email and display a prominent notice on the platform.

The "Last Updated" date at the top shows when we last revised this policy. Continued use of glameraeonix after changes take effect means you accept the updated terms, though material changes affecting how we handle existing data will require your explicit consent.